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Become IT Support / Help Desk (Prepare for the CompTIA A+ Certification)

Become IT support

This ‘learning path’ (a collection of courses) put together by Microsoft provides system administrators with a comprehensive method for studying the skills tested in the CompTIA A+ (220-1001 and 220-1002) exams. It includes in-depth courses teaching IT support skills from each exam domain and provides insights into resources you can use to prepare for the exam.

This learning path is one of many, which Microsoft created on LinkedIn Learning, and will be available free of charge through the end of March 2021. Each learning path includes a sequence of video content designed to help job seekers develop the core skills needed for each role, and is currently available in English, French, Spanish, and German.

With this learning path, Become IT Support / Help Desk, you’ll cover the topics tested on the CompTIA A+ certification exams.

Note: For these courses you will need a LinkedIn account – which is free to create.

Course Duration

Approx. 34 hr

Course Price

Free

Certification

Yes

Why is this course important?

The year 2020, for everyone around the world, has cemented itself as one of the most challenging years in many of our lifetimes. In just over a half a year, we have faced and endured multiple challenges, including the COVID-19 pandemic that has spurred a global economic crisis. As societies reopen, it is becoming more and more apparent that each and every country’s economy is not what it was before the lockdowns were enforced. One of the key steps needed to foster a safe and successful economic recovery is expanded access to the digital skills needed to fill new jobs, and to afford those who have lost their jobs access to further career opportunities.

Microsoft identified 10 jobs that are in-demand in today’s economy and are well positioned to continue to grow in the future. These 10 jobs were identified as having the greatest number of job openings, have had steady growth over the past four years, pay a livable wage, and require skills that can be learned online. IT Support is one of jobs that made the list.

Who is this course for?

This course is for anyone who wants to learn to become IT Support and tap into the in-demand job market.

What you will get?

Aside from access to a wealth of knowledge from industry experts, you’ll discover how to install and maintain devices and software; learn about virtualization, desktop imaging, and deployment; prepare for the CompTIA A+ exam; and earn a certificate of completion at the end.

What will the training cover?